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Articles Rostering practice

Rostering practice

See where ATC staffing falls short

competencyshift-swapsai-optimizationatc

A headcount tells only part of the story. Coverage depends on which qualifications are available, in which unit and at what time. Modelling makes those differences visible.

Roster modelling can help planners compare the effects of different assumptions. It does not replace recruitment, training or operational decisions.

Map the current capacity

Use the current workforce, qualifications, availability, demand and scheduling rules. Include leave, training and non-operational duties so that the model reflects the time available for coverage.

Review where demand cannot be met and which constraints limit alternative assignments.

Test a change in the plan

Examples include changing the shift pattern, adding staff with particular qualifications, adjusting leave assumptions or assessing a specified demand increase.

Record each assumption and compare it with the same baseline. If a scenario reduces overtime by increasing headcount, report both effects rather than attributing the result solely to automation.

Bring the inputs together

SkyRoster’s staff records, competency and leave workflows provide inputs to planning. Its constraint-optimisation engine evaluates assignments against configured requirements and preferences.

The system also supports requests and operational roster changes. Training and instructor pairing require configuration and planner review; the engine does not independently solve instructor pairing.

Review what the result means

Assess coverage, overtime, duty distribution and unresolved violations. Review whether the proposed changes are feasible under the organisation’s agreements, qualification requirements and implementation timetable.

A model is a basis for discussion. It does not establish an achieved saving or guarantee that the resulting roster is safe to operate.

Historical correction: an earlier version attributed a deployment and percentage improvements to a Spanish ANSP without sufficient substantiation. That attribution and those figures were removed in September 2026. See published case studies and their methods for supported examples.

Contact our team to discuss a representative staffing scenario.