Price the capabilities your team needs.

A year billed monthly costs exactly twelve times the monthly rate, which is 1.2× the annual-billing monthly rate: annual billing costs ten months of the monthly-billing rate before final invoice rounding. Support is not included in any plan and is not required by any deployment model; it is an optional contract, priced below. No plan carries a minimum number of users.

Who counts as a user?

Enabled human accounts count: rostered staff, planners, administrators and viewers. Disabled, archived and machine-only accounts are excluded. There is no minimum headcount. The order sets the initial quantity and any planned rollout ramp. Otherwise SaaS quantity is reviewed quarterly using the rounded-up average of daily eligible account counts over the preceding three complete calendar months. Both increases and reductions apply prospectively; annual prepayments receive a prorated adjustment for the remaining period. There is no retrospective growth charge. The order records snapshot time and review dates. Perpetual capacity is reviewed annually: only additional capacity is purchased, using the next volume bands. Purchased seats do not expire and reductions generate no refund. Renewed support covers all purchased capacity. Existing signed terms remain unchanged.

Can we start with one unit?

Yes. There is no minimum headcount or licence fee. The fixed deployment fee applies, and the licence scales with eligible enabled accounts.

Hosted or on-premises?

Both, at the rates above. Standard SaaS is hosted by JLG on Microsoft Azure in the EU, with automatic updates, daily backups and a 99.5% uptime SLA included in the licence.Deployment details explain how these commitments differ from customer-managed infrastructure. Dedicated SaaS adds the hosting charges above without automatically changing the uptime SLA. On-premises is a perpetual licence you host, at three times the annual SaaS rate. Comparing JLG charges alone at 300 users, annual shared SaaS billing and business-hours support in both models, on-premises breaks even after approximately 5.2–5.8years across the four plans. This includes the deployment-fee difference and assumes unchanged prices and headcount, with no partnership discounts. Dedicated hosting changes this comparison. Your infrastructure, administration, financing and other operating costs are additional. Smaller deployments take longer; there is no universal 300-user threshold.

Is support included?

No, and no deployment requires it. Business hours is 20% of the licence, 24/7 is 35% with a minimum of €18,000 a year. On-premises, the support contract is what carries patches, updates and upgrade rights; without one you stay on the version you deployed, under your perpetual licence.

Is the online estimate binding?

No. Software and hosting rates and deployment fees follow this price book for the agreed configuration and capacity. Custom-development hours and budgets are estimates: actual approved hours are billed monthly, and unscoped work is confirmed in the written offer. Partnership commitments must be signed and any agreed adjustments recorded. A binding offer is issued in writing by J.L.G. Consulting S.R.L. and states its own validity, normally 60 days; a budgetary estimate for a tender is normally 90 and is marked non-binding.

Do you discount?

The volume curve is the discount, and it is applied automatically. The three partnership commitments above stack on it, capped at 15%, on signature. Custom development, deployment fees, training and on-site services are excluded from discounts. Your written offer records all agreed terms, eligibility periods and later charges.

Which entity contracts, and in which currency?

J.L.G. Consulting S.R.L., Romania, exactly as registered; SkyRoster by JLG Consulting is a brand. Prices are in EUR, excluding VAT and applicable taxes. Non-EUR invoicing converts at the National Bank of Romania reference rate plus 1% on the invoice date.